Role of Emotions in Behavior

emotions play important roles in organizations do you behave in the

 same way or perform as well when you're excited as when you're unhappy

 or afraid of course not which is the reason why emotions play an important

 role in the workplace it's easy to imagine the performance difference of

 unhappy salespeople compared to happy sales staff let's take a look at the

 role of emotions in organizations employees who effectively manage their

 emotions and moods can create a competitive advantage for their

 organization we all experience emotions at work our behaviors are not guided

 solely by conscious rational thought in fact emotion often plays a larger role in

 our behaviors then does conscious reasoning emotions are

 intense psychological reactions to a specific object person or event that

 prepare us to respond for it let's break down this definition into its four

 important elements emotions are short events or episodes emotions are likely

 short-lived excitement about making a big sale or anxiety over a looming

 deadline subsides after a little bit emotions are directed at something or

 someone this differentiates emotions from moods which are short-term

 emotional states that are not directed towards anything in particular moods

 are less intense than emotions and can change quickly the cause of emotions

 can be readily identified making a big sale or facing a deadline as an example

 emotions are experienced they involve involuntary changes at heart rate

 blood pressure facial expressions animation and vocal tone we feel emotion

 emotions create a state of physical readiness through physiological reactions

 increased heart rate adrenaline and eye movements prepare our bodies to

 take action particularly strong emotions including fear anger and surprise can

 demand our attention interrupt our thoughts and motivate us to respond by

attitude can be thought of as a judgment about something an emotion

 is experienced or felt emotions do not last as long as attitudes emotions

 influence how we perceive the world help us to interpret our experiences and

 Primus to respond although the cause of emotions tend to be obvious the

 cause of mood tends to be more unfocused and diffused moods are short-

term emotional states that are not directed towards anything in

 particular unlike instant reactions that produce emotion and that change with

 the expectations of future pleasure or pain moods are harder to cope with can

 last for days weeks months or even years our mood at the start of the work

 day events and influences our performance because moods reflect an

 individual's emotional state researchers typically infer the existence of moods

 from a variety of behavioral clues at the end of the day it's important to

 understand that moods play important roles in how we perform our jobs and

 how others perceive us